Popular beverage maker, Nestle, has tendered an apology to a Ghanaian man identified as Alex Biney after his unknowingly purchasing a spoilt milk.
Biney had previously taken to social media to share his disappointment on Tuesday, September 22,.
He revealed that he perfrating milk and attempted to add tohis tom brown porridge only to find the milk had solidified inside the container.
He was forced to open the container only to discover that the milk had turned to a paste.
https://twitter.com/AlexKodzoBiney/status/1308412427734790145?ref_src=twsrc%5Etfw%7Ctwcamp%5Etweetembed%7Ctwterm%5E1308484001682911236%7Ctwgr%5Eshare_3&ref_url=https%3A%2F%2Fwww.tuko.co.ke%2F381449-ghanaian-man-buys-sealed-ideal-milk-open-find-tom-brown-nestle-reacts.html
In response to his complain, the company’s customer care apologized for the inconvenience.
“Dear @AlexKodzoBiney we apologize to you for any inconvenience caused with the product. Kindly share with us your contact details to enable the team reach out to you for further details on the concern. Thank you.”
Dear @AlexKodzoBiney we apologize to you for any inconvenience caused with the product. Kindly share with us your contact details to enable the team reach out to you for further details on the concern. Thank you.
— Nestlé Consumer Care (@NestleCare) September 22, 2020
