The Minister of Communications and Digital Economy, Isa Pantami, on Friday reassured Nigerians that the challenge encountered by MTN users through the Unstructured Supplementary Service Data (USSD) channel would be resolved soon.
MTN subscribers had taken to social media to lament how difficult it was to recharge their phones and procure data via USSD and banking apps.
MTN also sent a message to its customers asking users to recharge their lines through physical cards.
“Dear Customer, our bank recharge channels are currently unavailable. Kindly recharge using physical cards. We apologise for the inconvenience. Thank you,” the message read.
Pantami, however, tweeted via his official Twitter account on Friday that the difficulty was due to fallout between MTN Nigeria and some banks.
He added that it has intervened in the feud and the situation will soon be resolved.
“On the fallout between MTN Nigeria and some banks on USSD services today, I engaged with both regulators, the Governor of Central Bank of Nigeria and EVC Nigeria Communications Commission (NCC). We have reached an advance stage of resolving the issues, for the services to be restored to our citizens. Many thanks!” Pantami tweeted.
