The Ibadan Electricity Distribution Company has issued a warning to its customers about the rising number of scams involving fake meter replacement agents.
In a message shared on its official X platform on Monday, IBEDC management alerted customers to fraudulent individuals pretending to be company staff, trying to collect money or personal information for unauthorised meter replacements.
IBEDC urged customers to be very careful and only deal with official representatives of the company. It emphasized that only authorised IBEDC staff, who can be identified by their uniforms and identification cards, are permitted to handle meter replacements.
In the warning, IBEDC stated, “The management of IBEDC disclaims any information circulating about replacing PHCN meters with modern smart meters through unofficial channels. Please note that:
IBEDC has not authorised any third-party agents to collect vending receipts, personal data, or payments for meter replacements.
Customers should only interact with authorised IBEDC staff and official channels for meter-related services.
Any claims of mandatory meter replacement within a specific timeframe are false.”
The company strongly advised customers to stay alert and avoid falling victim to these scams by confirming the identity of anyone claiming to be from IBEDC.
