Nigerian carrier, Air Peace, has responded to concerns surrounding its disrupted May 1, 2026, flight from London Gatwick Airport to Lagos, attributing the incident to a bird strike.
In a statement, the airline disclosed that the aircraft involved was promptly grounded to allow for comprehensive safety checks, describing the occurrence as a “force majeure” event consistent with international aviation practices.
The airline stressed that ensuring passenger safety remains its foremost priority, noting that the plane could not resume operations until it received full technical clearance.
Addressing circulating videos on social media claiming passengers were left without assistance or updates, Air Peace stated that affected travellers were duly informed and supported, including being offered accommodation at Hilton London Gatwick Airport.
The airline, however, admitted that there were delays in transporting some passengers to hotels, attributing the situation to congestion at the airport and challenges related to baggage processing. It explained that luggage handling at international terminals is overseen by independent ground handling firms and subject to strict procedures.
Air Peace maintained that no passenger was abandoned during the disruption and insisted that communication channels remained active throughout. It added that efforts are ongoing to arrange alternative flights to convey stranded passengers to Lagos.
While expressing regret over the inconvenience caused, the airline described the backlash it has faced as “unwarranted,” emphasizing that aviation operations involve multiple parties and rigid safety standards.
The carrier reiterated its commitment to safeguarding passengers, ensuring comfort, and improving its response to unexpected operational challenges.
